Inframark Office Closure

Our office is currently closed due to inclement weather. All scheduled water disconnections have been postponed for the week. To make a payment, please visit your district’s website or our website at www.inframark.com. For questions regarding your water bill, please contact our office once the weather improves. If you have no water, but your neighbors do, your lines are frozen and need to thaw. For emergencies, please contact our after-hours dispatch at 281.398.8211. You may experience longer than usual wait times.

By |2025-01-21T11:12:58-06:00January 21st, 2025|Archive|

Boil Water Notice

Due to a loss of pressure, the Texas Commission on Environmental Quality has required the Harris County MUDs 322, 354, 396 and 397 public water systems, to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions).

To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes.

In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes. When it is no longer necessary to boil the water, the public water system officials will notify customers that the water is safe for drinking water or human consumption purposes.

Once the boil water notice is no longer in effect, the public water system will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

If you have questions concerning this matter, you may contact Inframark, the operator, at our 24-hour Customer Service Line (281) 398-8211.

By |2024-08-05T11:11:48-05:00August 4th, 2024|Archive|

Storm Debris Pick Up

STORM DEBRIS PICKUP STARTS TUESDAY.

Best Trash will pick up STORM DEBRIS ONLY throughout Fairfield on Tuesday, May 28, and Wednesday, May 29, with any remaining areas covered on Friday, May 31. This extra pickup is being sponsored by the Fairfield Municipal Utility Districts. If you miss this pickup, residents may call 713-274-3880 to request pickup of storm debris from Harris County Precinct 3 Commissioner Tom Ramsey.

By |2024-06-03T09:45:49-05:00May 25th, 2024|Archive|

Winterize Your Home

With freezing temperatures right around the corner, it’s a good time to refresh ourselves on precautionary measures for drops in temperature and cold weather.

The Four P’s to Prepare your Home this Winter:

  • People
  • Pets
  • Pipes
  • Plants

People

  • Avoid going outside if it is not necessary. If you do, make sure you layer up from head to toe.
  • To keep you and your family safe, it is imperative your home is warm.
  • Make sure your heat is set to an appropriate temperature to make your entire home comfortable. Remember, heat rises so if you sleep upstairs, your room may be warmer than rooms downstairs.
  • If you use a fireplace, make sure you have a screen to catch any embers that might escape or a rolling log.
  • Never use your stove or oven to heat your home.
  • If you smell smoke or see flames, call 9-1-1 immediately.

Pets

  • While protecting your family, it is imperative to protect your pets as well.
  • Pets, like humans, are vulnerable to cold temperatures. If not taken care of properly, they can succumb to frostbite and even hypothermia.
  • If you have a dog that typically lives outdoors, consider letting them inside when temperatures drop to freezing. While their fur does help to keep them warm, it provides little help in freezing temperatures.
  • If you absolutely cannot bring them inside, make sure they have a warm shelter, plenty of food and fresh water so it does not freeze.
  • If your pet looks like it has any symptoms resembling frostbite or hypothermia, call your vet.

Pipes

  • Turn off the sprinkler system shut-off valve. Most residential devices have two shut-off valves. These are typically covered in blue on the valve handles and located before and after the sprinkler system backflow device. A diagram is shown below.
  • Release the water pressure from the bleeder valves. The bleeder valves are usually located under the top of the backflow device. If the water does not stop flowing you may have not shut the valves off completely.
  • Leave the smaller bleeder valve open, this will let any remaining water in the line expand without breaking the device. Insulate your backflow device. Most hardware/home services stores carry backflow insulation supplies.
  • Make sure to cover all your exposed pipes with a cover. You can also cover your pipes with towels, duct tape or another adhesive strip as long as they are wrapped tightly.
  • You can also open up the cabinets to let warm air circulate throughout your home. Just make sure any harmful chemicals are out of reach for children and pets.

Plants

  • When cold weather hits, it’s a good idea to bring in all of your outdoor plants.
  • If you can’t bring in the plant, cover it with a blanket to make sure they do not die.

Other Tips

  • Don’t forget to make sure your car is okay for the freezing temperatures. Check your anti-freeze and your batteries. Also make sure to check your tire pressure and the tread.
  • Speaking of cars, make sure when you are on the road that you are mindful parts of the roads may be frozen, particularly bridges. Do not speed and never slam on the brakes.
  • Make sure if you use a generator, it is outdoors. Do not use a generator inside, including in your garage.
By |2024-01-15T08:40:46-06:00January 12th, 2024|Archive|

NHCRWA terminates Stage 2 of its Drought Contingency Plan, Stage 1 remains in effect

NHCRWA terminates Stage 2 of its Drought Contingency Plan, Stage 1 remains in effect.

The North Harris County Regional Water Authority is immediately terminating Stage 2 of its Drought Contingency Plan (DCP), due to reduced demand. Please keep in mind that Stage 1 of the DCP remains in effect. Stage 1 of the DCP is voluntary.

The Authority’s Stage 1 DCP request that any customer receiving water from the Authority or well owner whose well is included under the Authority’s Harris-Galveston Subsidence District aggregate water well permit:

  • Check for and repair all leaks, dripping faucets, and running toilets.
  • Utilize water conservation measures such as displacement bags, low-flow shower heads and leak detection tablets.
  • Limit irrigation to no more than two days per week, between 7:00 p.m. and 5:00 a.m. following the schedules below:
    • Sundays and Thursdays for single family residential customers with even-numbered street addresses.
    • Saturdays and Wednesdays for single family residential customers with odd-numbered street addresses.
    • Tuesdays and Fridays for all other customers.
    • No watering on Mondays.

Compliance to the above recommendations is voluntary.

Please reach out to Inframark’s Customer Service department at (281) 579-4500 or visit your MUD website at www.fairfieldmuds.org should you have any questions or concerns.

By |2023-11-09T14:10:30-06:00October 9th, 2023|Archive|
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