Inframark Office Closure

Our office is currently closed due to inclement weather. All scheduled water disconnections have been postponed for the week. To make a payment, please visit your district’s website or our website at www.inframark.com. For questions regarding your water bill, please contact our office once the weather improves. If you have no water, but your neighbors do, your lines are frozen and need to thaw. For emergencies, please contact our after-hours dispatch at 281.398.8211. You may experience longer than usual wait times.

By |2025-01-21T11:12:58-06:00January 21st, 2025|Archive|

Boil Water Notice Rescinded

On August 4, 2024, the Texas Commission on Environmental Quality required the Harris County MUDs 322, 354, 396 and 397 public water systems issue a Boil Water Notice to inform customers, individuals, or employees that due to conditions which occurred recently in the public water system, the water from this public water system was required to be boiled prior to use for drinking water or human consumption purposes.

The public water system has taken the necessary corrective actions to restore the quality of the water distributed by this public water system used for drinking water or human consumption purposes and has provided TCEQ with laboratory test results that indicate that the water no longer requires boiling prior to use as of today August 5, 2024.

If you have questions concerning this matter, you may contact Inframark at our 24-hour Customer Service Line (281) 398-8211.

By |2025-10-03T22:49:39-05:00August 5th, 2024|Archive|

Boil Water Notice

Due to a loss of pressure, the Texas Commission on Environmental Quality has required the Harris County MUDs 322, 354, 396 and 397 public water systems, to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions).

To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes.

In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes. When it is no longer necessary to boil the water, the public water system officials will notify customers that the water is safe for drinking water or human consumption purposes.

Once the boil water notice is no longer in effect, the public water system will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

If you have questions concerning this matter, you may contact Inframark, the operator, at our 24-hour Customer Service Line (281) 398-8211.

By |2024-08-05T11:11:48-05:00August 4th, 2024|Archive|
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